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Empathetic Listening in Business Communication
Empathetic listening is listening beyond the facts. It means paying attention to the strong emotional background of an issue and personalities involved. Empathetic listening, also referred to as active listening, can be particularly beneficial in mediations and negotiations in the workplace. This is not a technique to be used when…
The Five Most Powerful Weapons of Self-Destruction
Confusion: Lack of understanding or bewilderment is the most debilitating state a person could ever be in. Lack of clarity is also the biggest barrier to success. The truth of the matter is that not everyone who is confused wants to get clarity. There are some who love to say…
The Power of Choice
All people are capable of following the path of continual improvement through consistent reflection and self-evaluation. One of the most frightening and liberating things to discover is that no one has more control over your success than you. No one, not your parents, manager, friends, family, politicians, no other person…
The Burden of Brilliance
The challenge with being able to do whatever you put your mind to, is that sometime we try to do all of the things we put our mind to all at once. This creates overwhelm and often leads to getting absolutely nothing done at all. I’m writing this article because…
Remember we are Human-BEings not Human-Doings
So for the upcoming week instead of a To Do List. I’ve constructed a To Be List: Be Punctual Be Prepared Be Grateful Be Supportive Be Intentional and always Be More. … What’s Your To Be List?
3 Master Strategies on How Underdogs WIN!
(Lessons learned from reading Malcolm Gladwell’s David and Goliath: Underdogs, Misfits and the art of battling Giants and how it can benefit your Nonprofit) How do Underdogs Win? For smart underdogs their disadvantages become their advantages. Their limited resources tend to cause them to be every creative with knowing how to…
Lost in Translation
Words are so loaded and have varied meanings and connotations based on background and personality. “Most incivility is unintentional. People don’t know when they are being rude (Smith, 2011).” In some cases people misinterpret hostile communications. This is an intercultural occurrence even more so than across cultures. In cross culture…
Top 4 Things EVERY Underdog should know
(Lessons learned from reading Malcolm Gladwell’s David and Goliath: Underdogs, Misfits and the art of battling Giants) Although the story of David and Goliath has become a metaphor for improbable victory; underdogs win all the time and so can you. This article is for: • Anyone aspiring to Be More…
2 Important Lessons my 5yr old taught me about Joint Ventures
Co-Create don’t simply Comply: Like some working mothers at times I’m plagued with guilt or thoughts that maybe I’m not spending enough time with my child. When this feeling gets particularly strong and we hang out together, we end up doing whatever she wants to do. This week we went…
My Secret Weapon for 2014…. Shhhhh Don’t tell anyone.
Why a calendar is the single most important tool I’ll use this year? A calendar is the simple foundation upon which I build my planning, strategy and implementation. It is not merely a function of knowing what day of the week or month it is at any given time. It…